Hotel reopening

After a challenging period of unusual silence, we are beyond excited to share great news with you! As of July 1st, the InterContinental Amstel Amsterdam has opened its doors again for guests to stay with us. With our Amstel Restaurant, Amstel Bar and amazing Amstel Terraces open from June 1st, we’ve slowly warmed up already. We can’t wait to welcome all of you again and provide you with the true Amstel experience.

After months of closed shops, bars and restaurants, Amsterdam is slowly getting back to its former vibrancy again. With many newly opened restaurants and world-famous museums to discover, our concierges are more than happy to assist with any reservations you may need. Experience Amsterdam, in a way you have never seen it before. We promise you some actual peace and quiet on these normally ever-crowded streets…

Amstel Restaurant

The sound of laughter at the tables. The smell of freshly baked bread. The sight of people smiling at the first taste of their carefully chosen dish. Things we value now more than ever. With a new temporary concept, that combines high quality and casual comfort, our team is ready to bring you the Amstel Restaurant experience. Both inside as outside on our magnificent terrace.

Whether you enjoy lunch outside in the sun on our terrace or a romantic dinner at your window seat inside the restaurant, genuine hospitality is the main ingredient. At the Amstel Restaurant, we would love for everyone to find something on the menu that makes their heart jump a little. As a true Amsterdam inhabitant, the Amstel Hotel proudly serves an international choice of food and drinks, with a Dutch twist. With our focus on fresh and seasonal products, we’ve picked the finest ingredients. Whenever possible, we have chosen for local suppliers. Whilst keeping all government regulations in mind, personal attention will be key to your visit.

Amstel Magazine 2020

We are highly excited to present to you, the latest edition of the glorious Amstel Magazine. With the 2020 edition being even more prestigious than former magazines, we would like to thank all our partners for the wonderful collaboration. You can find the online version of the Amstel magazine here. Hard copies will be distributed at the hotel, but please do reach out to us in case you would like to receive a copy of the Amstel Magazine at home.

Amstel Restaurant

The sound of laughter at the tables. The smell of freshly baked bread. The sight of people smiling at the first taste of their carefully chosen dish. Things we value now more than ever. With a new temporary concept, that combines high quality and casual comfort, our team is ready to bring you the Amstel Restaurant experience. Both inside as outside on our magnificent terrace.

Without a story, a dish is just a dish. What makes your plate come alive, is the journey before it’s being served to you. It’s the farmer harvesting the best products, the chefs selecting the finest taste combinations. It’s the waiter giving you his best advice, the waitress thoughtfully bringing you another glass. Combined, this results in delight to the senses.

Whether you enjoy lunch outside in the sun on our terrace or a romantic dinner at your window seat inside the restaurant, genuine hospitality is the main ingredient. We love to please our guests and to finally bring that ultimate luxury experience to your table again. Whilst keeping all government regulations in mind, personal attention will be key to your visit.

At the Amstel Restaurant, we would love for everyone to find something on the menu that makes their heart jump a little. As a true Amsterdam inhabitant, the Amstel Hotel proudly serves an international choice of food and drinks, with a Dutch twist. With our focus on fresh and seasonal products, we’ve picked the finest ingredients. Whenever possible, we have chosen for local suppliers.

The Amstel Restaurant can host up to 36 covers per time slot, with an additional 34 covers on the terrace. Whilst maintaining a warm ambiance, all tables have been set-up with respect to the 1,5-meter distance regulations. 

Curious about our dishes? Click here to see our lunch menu, and here for our dinner menu!

Opening time: from 12:00 PM to 10:00 PM

Following the new safety regulations, we would like to inform you that reservations are mandatory. Your reservation will help us to deliver a smooth experience, where everyone can enjoy their table to the fullest. We kindly remind you that we allow the following table covers:

  • From separate households: a maximum of two guests per table
  • From separate households: a maximum of two couples per table, with 1,5 meter in between
  • From one household: families are allowed to sit at one table

Covid-19

Dear Guest,

Your health and safety are our top priority. Current circumstances have challenged us to find new ways of operating. Providing personal service at the highest level, whilst always taking you into consideration. Despite the excitement of visiting restaurants, bars, and terraces again, we realize our guests are carefully considering when and where to visit. All we care for is to put your mind at ease when staying with us at the Amstel Hotel.

We created this page to inform you about all measures and procedures in our hotel, and around Amsterdam. Should you have any additional questions before visiting, please feel free to contact us. We cannot wait to welcome you back to either meet, sleep, wine and dine with us.

Enjoy luxury at your doorstep and let the Amstel Hotel be your home away from home.

Warm regards,

Rudolf van Dijk, General Manager

Measures and procedures

To create memorable moments together again, the Amstel Hotel has taken extensive measures to ensure your safety. We are emphasizing each and every one of these aspects. You may rest assured that our team is adhering to the latest news, protocols, and tools provided by the Dutch government and leading health experts to optimize our processes.

Including, but not limited to the measures stated below, the Amstel Hotel has taken all necessary precautions to ensure a tranquil stay. Securing a safe and comfortable experience, you will recognize various measures and procedures throughout the hotel:

  • Gloves and masks for all employees
  • Mandatory safety questions as dictated by the RIVM will be asked at the front door
  • Hand sanitizers and disinfection possibilities throughout the entire property
  • Welcome hosts at different areas in the hotel, to greet and guide you
  • One-way walking routes for both guests and employees
  • 1,5 meter floor plan applied in all restaurants, meeting rooms and terraces
  • Physical distancing measures, such as plexiglass partitions and removal of furniture
  • Contactless payment possibilities
  • Continuous intensive deep cleaning of all common areas

All protocols have been developed following the guidance of the Dutch government, the RIVM, local health and government authorities. As part of InterContinental Hotel Group, the official IHG Way of Clean has been applied. Living up to the IHG Clean Promise, you as a guest may inform us at all times should you experience any dissatisfaction or concerns with the hotel’s cleanliness or safety procedures. A formal audit has taken place to ensure initial and continued compliance of these measures, as well as dedicated hands-on training to all staff members at the Amstel Hotel.

At the end of the day, we are here to provide you the true Amstel experience. Whilst respecting all rules and regulations to ensure the safety of our guests, our ultimate goal is to bring you the ultimate guest experience and genuine hospitality ‘as we know it’.

Guest Journey

Arrival

When entering our hotel, there will be a welcome host to manage your arrival. As instructed by the RIVM, you will be asked five safety questions to ensure your health and that of other guests. We have secured sufficient space in front of the hotel, should it take a moment to be granted access.

Reservations

Please note that reservations are mandatory, both inside our restaurants and on the terrace. Reservations can be made online or per phone to enjoy drinks, lunch, dinner, or the Amstel Afternoon Tea. When entering on walk-in base, guests will be requested to still make their reservation on the spot, to secure a safe table seating plan. You are welcome to enjoy your table for a period of two hours.

Hospitality hosts

You will be welcomed and guided by our hospitality hosts. As they will happily show you the way to your table, please wait to be seated. All staff will be wearing gloves and a face mask, with a smile underneath!

Wardrobe

The Netherlands is known for its ever-changing weather. You may bring your jacket at all times, which we will store for you in a special sanitary equipped wardrobe.

TouchPoints & Walking Route

At all touchpoints within the hotel, there will be hand sanitizers and disinfection possibilities. All guests are kindly requested to utilize these as much as possible, just like following the indications that will guide the right path throughout the hotel. In order to safely reach the various outlets, rest rooms and the exit, a one-way walking route has been carefully designed.

Elevators

Our elevators will be operated by the hospitality hosts. They will indicate when guests are requested to utilize the elevator, to ensure the safest route. Elevators will be cleaned thoroughly and hand sanitizers will be available in elevator lobbies.

Parking

With our private parking garage at your disposal, we maintain our valet parking services. Increasing the health and safety standards, the following procedure will apply:

  • A dedicated valet staff member will await you outside the hotel to take your car
  • Valet staff will be wearing gloves and facial mask
  • The steering wheel, gear and door handle will be disinfected with sanitizing wipes
  • The same valet staff member will retrieve your car upon your departure
Contact us

InterContinental Amstel Amsterdam
Professor Tulpplein 1
1018 GX, Amsterdam
Netherlands
T: +31 20 622 60 60
Toll free: 0800 023 24 20
F: +31 20 622 58 50
E: amstel@ihg.com
VAT: NL816156992B01